Business Administration Operations Manager

Job Reference: 32174-Business administration operations manager
Company: RecruitArab - recruiter
Industry: Financial Services
Job Title: Business Administration Operations Manager

Location: Abu Dhabi, UAE

Industry: Financial Services

Job Description:

We are seeking a highly motivated and experienced Business Administration Operations Manager to join our dynamic team in Abu Dhabi. The ideal candidate will play a pivotal role in optimizing operational processes, enhancing service delivery, and ensuring compliance within our financial services operations. This position requires a strong leader with a proven track record in business administration, strategic planning, and operational excellence.

Key Responsibilities:

1. Operational Management:
- Oversee day-to-day operations of the financial services division to ensure efficiency and effectiveness.
- Develop and implement operational policies and procedures that align with the company’s strategic objectives.
- Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.

2. Team Leadership:
- Lead, mentor, and develop a diverse team of administrative and operational staff.
- Foster a culture of continuous improvement and operational excellence among team members.
- Conduct regular performance reviews and provide constructive feedback to team members.

3. Process Improvement:
- Identify bottlenecks and inefficiencies in existing processes, recommending and implementing streamlined solutions.
- Collaborate with cross-functional teams to enhance workflow and improve service delivery.
- Utilize data analytics to drive decision-making and enhance operational performance.

4. Compliance and Risk Management:
- Ensure that all operations comply with regulatory requirements and internal policies of the financial services sector.
- Conduct regular audits and assessments to identify compliance risks and implement corrective actions.
- Stay informed about industry regulations and best practices to maintain operational standards.

5. Financial Management:
- Assist in budgeting and forecasting for operational activities, ensuring alignment with financial goals.
- Monitor operational expenditures and implement cost control measures.
- Prepare and present operational reports to senior management, highlighting key achievements and areas for development.

6. Stakeholder Engagement:
- Build and maintain relationships with internal and external stakeholders to facilitate effective collaboration.
- Act as a point of contact for various departments regarding operational matters.
- Participate in strategic planning sessions and contribute operational insights to enhance overall business strategy.

Qualifications:

- Bachelor’s degree in Business Administration, Finance, or a related field; Master’s degree preferred.
- A minimum of 5 years and a maximum of 7 years of experience in operations management within the financial services industry.
- Proven experience in managing large teams and leading operational improvements.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels.
- Proficiency in Microsoft Office Suite and familiarity with operational management software.

What We Offer:

- A competitive salary and benefits package.
- Opportunities for professional growth and development within the financial services sector.
- A collaborative and innovative work environment that values employee contributions.

Application Process:

If you are a proactive and results-oriented professional looking to take your career to the next level, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to apply@emiratesrecruiter.com by 2024-09-17.

Note: Only shortlisted candidates will be contacted for further discussions. Thank you for your interest in this opportunity.


Please inculde this job reference [32174-Business administration operations manager] in the email when you send your application.

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