Emergency Dispatcher
Job Reference: 22478-Emergency dispatcher
Company: RecruitArab - recruiter
Industry: Financial Services
Position: Emergency Dispatcher
Location: Dubai, UAE
Industry: Financial Services
Job Description:
We are currently seeking a reliable and dedicated Emergency Dispatcher to join our team in Dubai. The Emergency Dispatcher will be responsible for receiving and responding to emergency calls from our clients in the financial services industry. The ideal candidate will have excellent communication skills, be able to remain calm under pressure, and have a strong attention to detail.
Responsibilities:
- Receive and respond to emergency calls from clients in the financial services industry
- Dispatch emergency services to the location of the incident
- Maintain accurate and detailed records of all calls and dispatches
- Coordinate with emergency personnel and provide necessary information and support
- Monitor and track the status of all ongoing emergencies
- Communicate effectively with clients, emergency services, and other team members
- Follow established protocols and procedures for handling emergency situations
- Provide excellent customer service and support to clients in distress
Requirements:
- High school diploma or equivalent
- Previous experience as an emergency dispatcher or in a similar role (2-8 years)
- Strong communication and interpersonal skills
- Ability to remain calm and focused under pressure
- Excellent problem-solving and decision-making abilities
- Knowledge of emergency response procedures and protocols
- Ability to work in a fast-paced and high-stress environment
- Proficiency in using dispatch software and computer systems
- Flexibility to work rotating shifts, including nights, weekends, and holidays
Closing Date: 2024-09-26
To apply, please send your resume and cover letter to apply@emiratesrecruiter.com.
We are an equal opportunity employer and value diversity in our workforce. We encourage all qualified individuals to apply for this position. Thank you for your interest in joining our team.
Please inculde this job reference [22478-Emergency dispatcher] in the email when you send your application.