Adoption Counselor Assistant

Job Reference: 31307-Adoption counselor assistant
Company: RecruitArab - recruiter
Industry: Telecommunications
Job Title: Adoption Counselor Assistant

Location: Abu Dhabi, United Arab Emirates

Job Type: Full-Time

Closing Date: 2024-09-25

Email for Application: apply@emiratesrecruiter.com

Position Overview:

We are seeking a dedicated and compassionate Adoption Counselor Assistant to join our team in Abu Dhabi. This role is vital in supporting our mission to facilitate the adoption process within the telecommunications sector, focusing on ensuring that all potential adopters receive the guidance, information, and support they need to successfully navigate their journey. The ideal candidate will be passionate about connecting families with the right telecommunications solutions and will possess excellent interpersonal skills.

Key Responsibilities:

- Assist Adoption Counselors in managing the adoption process, including initial assessments, interviews, and follow-ups with potential adopters.
- Provide comprehensive support to potential adopters, answering questions and addressing concerns related to telecommunications products and services.
- Maintain accurate and up-to-date records of all interactions with potential adopters, ensuring confidentiality and compliance with relevant regulations.
- Collaborate with various teams within the organization to ensure that adopters receive the best possible service and support tailored to their needs.
- Organize and participate in adoption events, workshops, and informational sessions to promote awareness about available telecommunications solutions.
- Assist in developing educational materials and resources for potential adopters, enhancing their understanding of the adoption process and the telecommunications options available to them.
- Conduct follow-up communications with adopters post-adoption to ensure satisfaction and address any ongoing needs or questions.
- Stay informed about the latest developments in telecommunications technology and trends, ensuring that the information provided to potential adopters is current and relevant.
- Support the Adoption Counselors in training new staff and volunteers, sharing best practices and insights from your experience.

Qualifications:

- Bachelor’s degree in Social Work, Communications, Business Administration, or a related field preferred.
- A minimum of 2 years of experience in customer service, counseling, or a related role, ideally within the telecommunications or technology sectors.
- Strong communication and interpersonal skills, with the ability to build rapport and trust with diverse groups of individuals.
- Demonstrated ability to handle sensitive information with discretion and confidentiality.
- Proficiency in Arabic and English, both written and spoken, is required; additional languages are a plus.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Strong problem-solving skills and the ability to think critically in fast-paced environments.
- A genuine passion for helping others and a commitment to providing exceptional service.

Benefits:

- Competitive salary commensurate with experience.
- Comprehensive health insurance coverage.
- Opportunities for professional development and training.
- A supportive and dynamic work environment.

If you are dedicated to making a difference in the lives of families and possess the skills we are looking for, we invite you to apply for the Adoption Counselor Assistant position. Please submit your resume and cover letter to apply@emiratesrecruiter.com by 2024-09-25.

We look forward to hearing from you!


Please inculde this job reference [31307-Adoption counselor assistant] in the email when you send your application.

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