Assistant Operations Program Manager
Job Reference: 31748-Assistant Operations Program Manager
Company: RecruitArab - recruiter
Industry: Retail
Job Title: Assistant Operations Program Manager
Location: Dubai, UAE
Job Type: Full-Time
Closing Date: 2024-10-02
Email for Applications: apply@emiratesrecruiter.com
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Job Summary:
We are seeking a dynamic and detail-oriented Assistant Operations Program Manager to join our Retail Operations team in Dubai. This role is ideal for a motivated individual with a passion for retail operations and a desire to drive efficiency and excellence within a fast-paced environment. The Assistant Operations Program Manager will support the Operations Program Manager in overseeing daily operations, optimizing processes, and implementing strategic initiatives that enhance customer satisfaction and operational effectiveness.
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Key Responsibilities:
1. Operational Support:
- Assist in managing day-to-day operations within retail locations, ensuring adherence to company policies and procedures.
- Collaborate with store management to monitor performance metrics and identify areas for improvement.
2. Project Coordination:
- Support the planning, execution, and monitoring of retail operational projects, ensuring timely delivery and adherence to budget.
- Coordinate with cross-functional teams, including marketing, logistics, and finance, to implement initiatives that drive store performance.
3. Data Analysis and Reporting:
- Analyze operational data and generate reports to track key performance indicators (KPIs) and trends.
- Prepare presentations and reports for senior management, highlighting achievements, challenges, and recommendations.
4. Process Improvement:
- Identify opportunities for process optimization and efficiency enhancements within retail operations.
- Assist in the development of standard operating procedures (SOPs) and best practices to ensure consistency across all locations.
5. Staff Training and Development:
- Support the training and onboarding of new staff members, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.
- Foster a culture of continuous improvement and learning among team members.
6. Customer Experience Enhancement:
- Collaborate with the customer service team to address customer feedback and implement solutions to improve the overall shopping experience.
- Participate in the development of customer engagement initiatives, ensuring alignment with brand values and objectives.
7. Budget Management:
- Assist in tracking and managing operational budgets, ensuring adherence to financial targets.
- Support the Operations Program Manager in identifying cost-saving opportunities and optimizing resource allocation.
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Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 3 to 5 years of experience in retail operations, project management, or a related area.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with retail management software.
- Strong communication skills, both written and verbal, with the ability to collaborate effectively across teams.
- Knowledge of retail industry trends and best practices is a plus.
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Preferred Skills:
- Experience with process improvement methodologies (e.g., Lean, Six Sigma) is an advantage.
- Familiarity with supply chain management and inventory control principles.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
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What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A vibrant and inclusive work environment.
If you are passionate about retail operations and are looking to make a significant impact in a growing company, we encourage you to apply. Please submit your CV and cover letter to apply@emiratesrecruiter.com by the closing date 2024-10-02.
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Note: Only shortlisted candidates will be contacted for an interview. Thank you for your interest in this position!
Please inculde this job reference [31748-Assistant Operations Program Manager] in the email when you send your application.