Credit Counselor Assistant

Job Reference: 32088-Credit Counselor Assistant
Company: RecruitArab - recruiter
Industry: Information Technology
Job Title: Credit Counselor Assistant

Location: Dubai, United Arab Emirates

Position Type: Full-Time

Job Description:

We are seeking a motivated and detail-oriented Credit Counselor Assistant to join our dynamic team in the Information Technology sector. The ideal candidate will play a crucial role in supporting our credit counseling services by assisting clients in managing their financial responsibilities and utilizing technology to streamline processes. This position offers an excellent opportunity for professional growth in a fast-paced environment.

Key Responsibilities:

- Assist credit counselors in evaluating clients' financial situations, including income, expenses, debts, and credit history.
- Prepare and maintain accurate financial records and documentation for client files.
- Help clients understand their credit reports and offer guidance on improving their credit scores.
- Utilize financial software and IT tools to analyze data and generate reports for credit counseling sessions.
- Communicate with clients via phone, email, and in-person meetings to provide support and answer inquiries related to credit management.
- Schedule appointments for credit counseling sessions and follow up with clients to ensure they are on track with their financial plans.
- Collaborate with the IT department to implement and improve digital tools that enhance the efficiency of credit counseling services.
- Conduct research on financial products and services to provide clients with informed recommendations.
- Assist in the development of educational materials and workshops focused on credit management and financial literacy.
- Maintain confidentiality and adhere to ethical standards while handling sensitive client information.

Qualifications:

- Bachelor’s degree in Finance, Business Administration, Information Technology, or a related field.
- 2 to 5 years of experience in credit counseling, financial services, or a related field.
- Proficiency in financial analysis software and Microsoft Office Suite.
- Strong understanding of credit reports, credit scoring models, and debt management strategies.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively within a team environment.
- Proactive problem-solving skills and the ability to handle multiple tasks simultaneously.

Preferred Skills:

- Knowledge of local laws and regulations regarding credit counseling and consumer protection.
- Experience with CRM systems and financial planning software.
- Bilingual proficiency is a plus.

Benefits:

- Competitive salary and performance-based incentives.
- Opportunities for professional development and certification.
- Comprehensive health insurance coverage.
- Friendly and inclusive work environment.

Closing Date: 2024-09-05

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to apply@emiratesrecruiter.com. Please include "Credit Counselor Assistant Application" in the subject line of your email.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.


Please inculde this job reference [32088-Credit Counselor Assistant] in the email when you send your application.

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