Hotel Receptionist Assistant

Job Reference: 29209-Hotel Receptionist Assistant
Company: RecruitArab - recruiter
Industry: Pharmaceuticals
Job Title: Hotel Receptionist Assistant

Location: Dubai, UAE

Closing Date: 2024-09-18

Email Address: apply@emiratesrecruiter.com

We are seeking a highly organized and customer-focused individual to join our team as a Hotel Receptionist Assistant in the pharmaceutical industry. As the first point of contact for guests, the Hotel Receptionist Assistant will play a crucial role in providing exceptional customer service and ensuring smooth operations at the hotel reception desk.

Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Check-in and check-out guests efficiently and accurately
- Assist guests with inquiries, requests, and reservations
- Handle phone calls, emails, and other forms of communication with guests
- Maintain a clean and tidy reception area
- Coordinate with other hotel departments to ensure guest satisfaction
- Assist with administrative tasks such as filing, data entry, and record keeping
- Handle cash and credit card transactions in compliance with hotel policies
- Resolve guest complaints and issues in a timely and professional manner
- Assist with special projects and events as needed

Requirements:
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office and other basic computer skills
- Knowledge of hotel operations and reservation systems is a plus
- Fluent in English; knowledge of Arabic or other languages is a bonus
- Must be able to work flexible hours, including evenings, weekends, and holidays
- Less than 8 years of experience in a similar role

If you are a detail-oriented and customer-focused individual looking to start a career in the hospitality industry, we encourage you to apply for the Hotel Receptionist Assistant position. Please send your resume and cover letter to apply@emiratesrecruiter.com by 2024-09-18. Thank you for your interest in joining our team.


Please inculde this job reference [29209-Hotel Receptionist Assistant] in the email when you send your application.

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