Medical Office Manager

Job Reference: 30767-Medical Office Manager
Company: RecruitArab - recruiter
Industry: Pharmaceuticals
Job Title: Medical Office Manager

Location: Dubai, UAE

Position Type: Full-time

Closing Date: 2024-09-04

Application Email: apply@emiratesrecruiter.com

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Job Overview:

We are seeking a highly organized and experienced Medical Office Manager to oversee the daily operations of our pharmaceutical office in Dubai. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and a comprehensive understanding of the pharmaceutical industry. The Medical Office Manager will be responsible for ensuring efficient office processes, managing staff, and providing exceptional service to our patients and clients.

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Key Responsibilities:

- Operational Management: Oversee the day-to-day operations of the medical office, ensuring compliance with healthcare regulations and standards. Develop and implement office policies and procedures to enhance productivity and efficiency.

- Staff Management: Recruit, train, and supervise office staff, including medical assistants, receptionists, and administrative personnel. Conduct performance evaluations and facilitate ongoing professional development.

- Patient Relations: Ensure high levels of patient satisfaction by addressing inquiries and resolving issues promptly. Implement patient feedback mechanisms to improve service delivery.

- Financial Management: Manage the office budget, including monitoring expenses and revenues. Oversee billing processes and ensure accurate and timely submission of claims to insurance providers.

- Pharmaceutical Compliance: Ensure adherence to pharmaceutical regulations and standards, including those set forth by local health authorities. Maintain accurate records of inventory, prescription management, and compliance audits.

- Scheduling & Coordination: Oversee patient scheduling, ensuring optimal use of resources and minimal wait times. Coordinate with healthcare providers and external vendors to streamline services.

- Reporting & Analysis: Prepare regular reports on office performance metrics, patient flow, and staff productivity. Analyze data to identify trends and areas for improvement.

- Facility Management: Ensure that the office environment is clean, safe, and well-maintained. Coordinate maintenance and repair work as needed.

- Technology Utilization: Manage and optimize office technology, including electronic health records (EHR), scheduling software, and telecommunications systems. Train staff on the use of new technologies.

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Qualifications:

- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field (Master’s degree preferred).
- Minimum of 5 years of experience in a medical office management role, preferably within the pharmaceutical sector.
- Strong knowledge of healthcare regulations and compliance standards in the UAE.
- Proven ability to lead and motivate a diverse team.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal skills, with a focus on patient care.
- Proficient in using healthcare management software and MS Office Suite.

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What We Offer:

- Competitive salary package.
- Opportunities for professional development and career advancement.
- A collaborative and supportive work environment.
- Health insurance and other employee benefits.

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If you meet the above qualifications and are passionate about improving healthcare services in the pharmaceutical sector, we encourage you to apply. Please send your resume and cover letter to apply@emiratesrecruiter.com by 2024-09-04.

We look forward to your application!


Please inculde this job reference [30767-Medical Office Manager] in the email when you send your application.

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