Reception Assistant

Job Reference: 31060-Reception Assistant
Company: RecruitArab - recruiter
Industry: Healthcare
Job Title: Reception Assistant

Location: Dubai, UAE
Department: Healthcare
Employment Type: Full-Time

Job Summary:
We are seeking a dedicated and professional Reception Assistant to join our dynamic healthcare team in Dubai. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support in a fast-paced healthcare environment. As a vital member of our team, you will play a key role in ensuring that our front desk operations run smoothly and efficiently.

Key Responsibilities:

- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer incoming calls, direct them to the appropriate department, and take messages as necessary.
- Schedule and manage appointments, ensuring that all patient information is accurately recorded in the system.
- Maintain a clean and organized reception area, ensuring that it is welcoming and presentable at all times.
- Assist patients with the completion of necessary forms and documentation.
- Handle patient inquiries regarding services, insurance, and billing procedures.
- Coordinate with medical staff and departments to ensure smooth patient flow.
- Manage incoming and outgoing correspondence, including mail and email.
- Maintain confidentiality of patient records and adhere to all healthcare regulations and policies.
- Assist with administrative tasks, including data entry, filing, and maintaining patient records.
- Support the healthcare team with various tasks as needed to enhance patient care and operational efficiency.

Qualifications:

- High school diploma or equivalent; additional education in healthcare administration or a related field is a plus.
- Minimum of 2 years of experience in a reception or administrative role, preferably in a healthcare setting.
- Proficient in Microsoft Office Suite and familiar with healthcare management software.
- Excellent communication and interpersonal skills, with a strong customer service orientation.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong organizational skills and attention to detail.
- Fluency in English; proficiency in Arabic is an advantage.
- Knowledge of medical terminology and healthcare practices is beneficial.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- The chance to make a meaningful impact in the lives of patients and the community.

Application Process:
Interested candidates are invited to submit their CV and a cover letter detailing their qualifications and experience to apply@emiratesrecruiter.com. The closing date for applications is 2024-09-15.

Join our team and contribute to delivering exceptional healthcare services in Dubai!


Please inculde this job reference [31060-Reception Assistant] in the email when you send your application.

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