Remote Support Technician
Job Reference: 21076-Remote Support Technician
Company: RecruitArab - recruiter
Industry: Telecommunications
Job Title: Remote Support Technician
Location: Abu Dhabi
Industry: Telecommunications
Closing Date: 2024-09-06
Email address for applications: apply@emiratesrecruiter.com
We are looking for a skilled Remote Support Technician to join our team in Abu Dhabi. The ideal candidate will have experience in the telecommunications industry and a strong technical background.
Responsibilities:
- Provide remote support to customers for telecommunications products and services
- Troubleshoot and resolve technical issues related to network connectivity, hardware and software problems
- Collaborate with on-site technicians and engineers to resolve complex technical issues
- Document and track all customer interactions and resolutions
- Provide excellent customer service and ensure customer satisfaction
Requirements:
- Bachelor's degree in Information Technology or related field
- At least 2 years of experience in a similar role
- Strong knowledge of telecommunications systems and technologies
- Excellent troubleshooting and problem-solving skills
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you meet the above requirements and are looking for a challenging opportunity in the telecommunications industry, we encourage you to apply for the position of Remote Support Technician. Please send your resume and cover letter to apply@emiratesrecruiter.com.
Please inculde this job reference [21076-Remote Support Technician] in the email when you send your application.