Tour Guide Assistant

Job Reference: 32390-Tour Guide Assistant
Company: RecruitArab - recruiter
Industry: Telecommunications
Job Title: Tour Guide Assistant
Location: Dubai, UAE
Industry: Telecommunications
Closing Date: 2024-09-11
Application Email: apply@emiratesrecruiter.com

Job Description:

We are seeking a motivated and enthusiastic Tour Guide Assistant to join our dynamic team in Dubai’s telecommunications sector. As a Tour Guide Assistant, you will play a pivotal role in enhancing the experience of our clients by providing informative and engaging tours of our facilities, showcasing the latest telecommunications technologies and innovations.

Key Responsibilities:

- Assist the lead tour guide in conducting informative tours of our telecommunications facilities, demonstrating a comprehensive understanding of the products, services, and technologies we offer.
- Engage with visitors, providing them with insights into the telecommunications industry, including its impact on daily life and the future of connectivity.
- Prepare and organize promotional materials and resources to enhance the tour experience, ensuring that all information is accurate and current.
- Facilitate Q&A sessions during tours, addressing inquiries from clients and visitors with confidence and professionalism.
- Collaborate with the marketing team to develop new tour offerings and special events that promote our company’s initiatives and industry advancements.
- Ensure a high level of customer service throughout each tour, creating a welcoming and informative environment for all participants.
- Maintain a detailed schedule of tours and assist in coordinating logistics, including group sizes, timing, and special requests.
- Collect feedback from tour participants to continuously improve the tour experience and report findings to management.
- Stay updated on the latest trends in telecommunications and relevant technologies to provide the most accurate and engaging information to visitors.
- Assist in training new staff members on tour procedures and customer interaction standards.

Qualifications:

- Bachelor’s degree in Communications, Tourism Management, Business Administration, or a related field is preferred.
- A minimum of 2 to 5 years of experience in a customer service, tour guiding, or hospitality role, preferably within the telecommunications industry.
- Strong interpersonal and communication skills, with the ability to engage diverse audiences effectively.
- Knowledge of telecommunications products, services, and technologies is a significant advantage.
- Fluency in English is required; proficiency in additional languages (e.g., Arabic, Hindi, or Mandarin) is a plus.
- Ability to work flexible hours, including weekends and holidays, as needed to accommodate tour schedules.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- A passion for sharing knowledge and a commitment to delivering exceptional customer experiences.

What We Offer:

- Competitive salary and benefits package.
- Opportunity to work in a fast-paced and innovative environment.
- Professional development and training opportunities.
- A chance to be part of a leading telecommunications company in one of the world’s most exciting cities.

If you are passionate about telecommunications and enjoy sharing knowledge with others, we invite you to apply for the position of Tour Guide Assistant. Please send your resume and cover letter to apply@emiratesrecruiter.com by 2024-09-11. We look forward to meeting you!


Please inculde this job reference [32390-Tour Guide Assistant] in the email when you send your application.

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