Client Services Manager

Job Reference: 28973-Client services manager
Company: RecruitArab - recruiter
Industry: Financial Services
Position: Client Services Manager

Location: Dubai, UAE

Industry: Financial Services

Closing Date: 2024-09-28

Email Address: apply@emiratesrecruiter.com

We are currently seeking a Client Services Manager to join our team in Dubai within the Financial Services industry. The ideal candidate will be responsible for managing client relationships and ensuring the highest level of customer satisfaction.

Key Responsibilities:
- Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner
- Build and maintain strong relationships with clients to understand their needs and provide tailored solutions
- Collaborate with internal teams to ensure client requests are handled effectively and efficiently
- Monitor client accounts and identify opportunities for upselling or cross-selling products and services
- Conduct regular client meetings to review performance, provide updates, and gather feedback
- Prepare and deliver reports on client activity, trends, and performance metrics
- Resolve any client issues or escalations in a timely manner to ensure client satisfaction
- Stay up-to-date on industry trends, regulations, and best practices to better serve clients

Qualifications:
- Bachelor's degree in Business Administration, Finance, or related field
- [Number] years of experience in client services or account management within the financial services industry
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Proven track record of building and maintaining client relationships
- Ability to work effectively in a fast-paced, dynamic environment
- Proficiency in Microsoft Office Suite and CRM software

If you are a proactive and client-focused individual with a passion for the financial services industry, we encourage you to apply for this exciting opportunity. Please send your resume and cover letter to apply@emiratesrecruiter.com.

We look forward to receiving your application!


Please inculde this job reference [28973-Client services manager] in the email when you send your application.

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