Floor Operations Manager
Job Reference: 21844-Floor operations manager
Company: RecruitArab - recruiter
Industry: Education
Position: Floor Operations Manager
Location: Dubai, UAE
Closing Date: 2024-09-27
Email Address: apply@emiratesrecruiter.com
We are seeking a dynamic and experienced Floor Operations Manager to join our growing team in Dubai within the education sector. The ideal candidate will have a strong background in operations management and a passion for delivering exceptional customer service within an educational setting.
Key Responsibilities:
- Oversee day-to-day operations on the floor, ensuring smooth running of all educational programs and activities
- Manage a team of floor staff, including trainers, coordinators, and support staff, providing leadership and guidance as needed
- Develop and implement operational policies and procedures to improve efficiency and effectiveness of floor operations
- Monitor and evaluate the performance of floor staff, providing feedback and coaching to drive continuous improvement
- Coordinate with other departments to ensure seamless integration of services and resources
- Handle any customer complaints or issues that may arise, resolving them in a timely and professional manner
- Maintain a safe and clean floor environment, ensuring compliance with health and safety regulations
- Analyze data and reports to identify trends and make recommendations for operational improvements
- Collaborate with senior management to develop long-term strategies for growth and development
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years of experience in operations management, preferably in the education sector
- Strong leadership and communication skills
- Excellent problem-solving abilities and attention to detail
- Proven track record of driving results and meeting targets
- Ability to work well under pressure and handle multiple tasks simultaneously
- Knowledge of UAE labor laws and regulations
If you are a proactive and driven individual with a passion for education and operations management, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date.
Please inculde this job reference [21844-Floor operations manager] in the email when you send your application.