Food Service Manager
Job Reference: 31186-Food service manager
Company: RecruitArab - recruiter
Industry: Retail
Job Title: Food Service Manager
Location: Dubai, UAE
Employment Type: Full-Time
Closing Date: 2024-09-05
Application Email: apply@emiratesrecruiter.com
Job Overview:
We are seeking a dynamic and experienced Food Service Manager to oversee our retail food service operations in Dubai. This role is integral to ensuring the delivery of high-quality food and exceptional customer service while managing a team dedicated to maintaining a safe and efficient working environment. The ideal candidate will possess strong leadership skills, a keen business acumen, and a passion for the food service industry.
Key Responsibilities:
- Operational Management:
- Oversee all aspects of food service operations, including menu planning, food preparation, and presentation, ensuring adherence to health and safety regulations.
- Develop and implement standard operating procedures to enhance service delivery and operational efficiency.
- Monitor inventory levels, order supplies, and manage vendor relationships to ensure cost-effective procurement.
- Team Leadership:
- Recruit, train, and mentor staff, fostering a positive team environment and promoting professional development.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Schedule staff shifts and manage labor costs effectively.
- Customer Service Excellence:
- Ensure a high standard of customer service is maintained at all times, addressing any customer feedback or complaints promptly and professionally.
- Develop and implement strategies to enhance the customer experience and increase customer loyalty.
- Financial Management:
- Monitor financial performance, including budgets, forecasts, and profit and loss statements, to ensure financial goals are met.
- Analyze sales data and market trends to identify opportunities for revenue growth and cost reduction.
- Ensure accurate record-keeping of all transactions and compliance with financial regulations.
- Compliance and Safety:
- Ensure compliance with all local health and safety regulations, food safety standards, and company policies.
- Conduct regular audits and inspections to ensure cleanliness, safety, and operational standards are met.
- Marketing and Promotion:
- Collaborate with marketing teams to develop promotional strategies and campaigns that drive sales and enhance brand visibility.
- Organize events and special promotions to attract customers and increase foot traffic.
Qualifications:
- Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
- A minimum of 5 years of experience in food service management, preferably in a retail setting.
- Strong knowledge of food safety regulations and compliance.
- Proven experience in financial management and budgeting.
- Exceptional leadership and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Proficiency in Microsoft Office Suite and point-of-sale systems.
Preferred Skills:
- Experience in a multicultural environment, with an understanding of diverse culinary preferences.
- Bilingual abilities are an advantage, particularly in Arabic and English.
- Certification in food safety and hygiene management.
Why Join Us?
- Opportunity to work in a vibrant and diverse environment in one of the most dynamic cities in the world.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
If you are passionate about the food service industry and have a proven track record of successful management, we invite you to apply for the Food Service Manager position. Please send your application, including your resume and cover letter, to apply@emiratesrecruiter.com by 2024-09-05. We look forward to welcoming you to our team!
Please inculde this job reference [31186-Food service manager] in the email when you send your application.