Front End Assistant

Job Reference: 30699-Front end assistant
Company: RecruitArab - recruiter
Industry: Transportation and Logistics
Job Title: Front End Assistant

Location: Abu Dhabi, UAE
Industry: Transportation and Logistics
Employment Type: Full-time
Closing Date: 2024-09-05
Application Email: apply@emiratesrecruiter.com

Job Summary:

We are seeking a proactive and detail-oriented Front End Assistant to join our dynamic team in the transportation and logistics sector in Abu Dhabi. The ideal candidate will be responsible for providing exceptional support to the front-end operations, ensuring seamless communication and coordination between various departments. You will play a critical role in enhancing customer satisfaction and optimizing logistical processes.

Key Responsibilities:

- Customer Interaction: Serve as the first point of contact for clients, addressing inquiries, providing information about services, and resolving issues in a timely and professional manner.

- Documentation Management: Assist in the preparation, processing, and filing of essential documents, including shipping manifests, invoices, and compliance paperwork. Ensure all documents are accurate and submitted on time.

- Data Entry and Maintenance: Accurately input and maintain data within our logistics management systems. Regularly update records to reflect current status of shipments, deliveries, and inventory.

- Coordination with Teams: Collaborate with operations, warehousing, and customer service teams to ensure a smooth workflow. Facilitate communication between departments to address any operational challenges.

- Reporting: Compile and analyze data for weekly and monthly reports on logistics performance metrics. Assist in identifying areas for improvement and efficiency gains.

- Inventory Management: Support the inventory management process by monitoring stock levels, assisting with stocktaking, and coordinating with suppliers as needed.

- Customer Support: Provide exceptional service to clients by following up on orders, tracking shipments, and addressing any concerns or feedback to enhance customer experience.

- Administrative Tasks: Perform general administrative duties, including answering phone calls, managing correspondence, scheduling meetings, and maintaining office supplies.

Qualifications:

- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.
- A minimum of 2 to 5 years of experience in a customer service or administrative role within the transportation and logistics industry.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with logistics management software.
- Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
- Excellent verbal and written communication skills in English; knowledge of Arabic is a plus.
- Strong attention to detail and a proactive approach to problem-solving.
- Ability to work collaboratively in a team-oriented environment.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional growth and development within a reputable company.
- A supportive and inclusive work environment.

If you are enthusiastic about contributing to a forward-thinking team in the transportation and logistics sector and meet the qualifications outlined above, we encourage you to apply.

How to Apply:

Please send your CV and a cover letter to apply@emiratesrecruiter.com by 2024-09-05. We thank all applicants for their interest; however, only those selected for an interview will be contacted.


Please inculde this job reference [30699-Front end assistant] in the email when you send your application.

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