Remote Support Analyst

Job Reference: 26055-Remote support analyst
Company: RecruitArab - recruiter
Industry: Consumer Goods
Job Title: Remote Support Analyst

Location: Abu Dhabi

Industry: Consumer Goods

Closing Date: 2024-09-05

Email: apply@emiratesrecruiter.com

We are seeking a talented Remote Support Analyst to join our team in Abu Dhabi. The ideal candidate will be responsible for providing technical support to our customers remotely. This role is crucial in ensuring that our customers receive the highest level of service and support.

Key Responsibilities:
- Provide technical support to customers remotely via phone, email, and chat
- Troubleshoot and resolve technical issues related to our products
- Collaborate with other teams to escalate and resolve complex technical issues
- Document and track customer issues and resolutions
- Provide training and guidance to customers on product usage
- Stay up-to-date on product knowledge and industry trends

Requirements:
- Bachelor's degree in Computer Science or related field
- [Number] years of experience in a technical support role
- Strong knowledge of consumer goods products and industry
- Excellent communication and customer service skills
- Ability to work independently and prioritize tasks
- Proficiency in Microsoft Office and remote support tools

If you are a proactive problem-solver with a passion for customer service, we want to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com.


Please inculde this job reference [26055-Remote support analyst] in the email when you send your application.

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