Software Support Specialist

Job Reference: 26134-Software support specialist
Company: RecruitArab - recruiter
Industry: Agriculture
Job Title: Software Support Specialist

Location: Dubai, UAE

Company: N/A

Closing Date: 2024-09-22

Email Address: apply@emiratesrecruiter.com

We are seeking a Software Support Specialist to join our team in Dubai, specializing in Agriculture. As a Software Support Specialist, you will be responsible for providing technical support and assistance to users of our agricultural software applications.

Responsibilities:
- Provide technical support to users experiencing software issues or difficulties
- Troubleshoot and resolve software problems in a timely manner
- Communicate with users to understand their needs and provide solutions
- Collaborate with developers to escalate and resolve complex technical issues
- Conduct training sessions for users on how to effectively use the software
- Document and maintain records of support tickets and resolutions
- Stay up-to-date on the latest software updates and features

Requirements:
- Bachelor's degree in Computer Science or related field
- [Random number] years of experience in software support or a related role
- Strong technical skills and ability to troubleshoot software issues
- Excellent communication and interpersonal skills
- Knowledge of agricultural practices and terminology is a plus
- Ability to work independently and as part of a team
- Fluency in English; Arabic language skills are a plus

If you are passionate about technology and agriculture, and have experience in software support, we encourage you to apply for this exciting opportunity. Please send your resume and cover letter to apply@emiratesrecruiter.com by 2024-09-22.


Please inculde this job reference [26134-Software support specialist] in the email when you send your application.

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