Technical Support Specialist
Job Reference: 30387-Technical support specialist
Company: RecruitArab - recruiter
Industry: Education
Job Title: Technical Support Specialist
Location: Al Ain, UAE
Closing Date: 2024-09-20
Email application to: apply@emiratesrecruiter.com
Job Description:
We are seeking a skilled Technical Support Specialist to join our team in Al Ain. The ideal candidate will provide technical assistance and support to our staff and students in an educational setting. The Technical Support Specialist will be responsible for troubleshooting and resolving technical issues, installing and configuring hardware and software, and maintaining computer systems and networks.
Responsibilities:
- Provide technical support to staff and students, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems, networks, and peripherals
- Monitor and maintain network security, ensuring data protection and privacy
- Set up and manage user accounts and permissions
- Collaborate with IT team members to resolve complex technical issues
- Train staff and students on how to use hardware and software effectively
- Stay up-to-date on the latest technology trends and developments
- Document technical processes and procedures for future reference
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- [Random number] years of experience in technical support or IT role
- Strong knowledge of computer hardware, software, and networking systems
- Excellent problem-solving skills and attention to detail
- Ability to work well under pressure and meet tight deadlines
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment
If you are a motivated and skilled Technical Support Specialist looking to make a difference in the education sector, we encourage you to apply for this exciting opportunity in Al Ain. Please submit your resume and cover letter to apply@emiratesrecruiter.com by the closing date. Thank you for your interest in joining our team!
Please inculde this job reference [30387-Technical support specialist] in the email when you send your application.