Assistant Concierge

Job Reference: 31358-Assistant Concierge
Company: RecruitArab - recruiter
Industry: Pharmaceuticals
Job Title: Assistant Concierge
Location: Dubai, UAE
Industry: Pharmaceuticals
Closing Date: 2024-09-29
Application Email: apply@emiratesrecruiter.com

Job Description:

We are seeking a detail-oriented and customer-focused Assistant Concierge to join our dynamic team in Dubai's thriving pharmaceutical sector. The ideal candidate will have a passion for delivering exceptional service and will play a key role in enhancing the experience of our clients and visitors. As an Assistant Concierge, you will support the Concierge team in managing a variety of tasks related to client relations, facility management, and administrative support.

Key Responsibilities:

- Client Interaction: Greet clients and visitors with a warm and professional demeanor, addressing inquiries and providing assistance as needed. Ensure a welcoming environment that reflects the company’s commitment to excellence in service.

- Administrative Support: Assist in managing the daily operations of the concierge desk, including handling phone calls, emails, and correspondence. Maintain accurate records of client requests and interactions.

- Event Coordination: Support the planning and execution of corporate events, meetings, and conferences, ensuring that all logistical details are handled efficiently. Coordinate catering, transportation, and accommodation arrangements as needed.

- Facility Management: Monitor the condition of facilities and equipment, reporting issues to the appropriate personnel. Ensure that common areas are well-maintained and meet company standards.

- Vendor Liaison: Build and maintain relationships with local vendors and service providers, negotiating contracts and ensuring timely delivery of services and products.

- Client Services: Assist with special requests from clients, such as hotel bookings, transportation arrangements, and leisure activities. Provide recommendations and insights regarding local attractions, dining options, and entertainment venues.

- Communication Skills: Serve as a point of contact between clients and various departments within the organization, ensuring seamless communication and coordination.

- Problem Solving: Handle client complaints and resolve issues in a professional and timely manner, escalating more complex matters to the Concierge Manager as necessary.

Qualifications:

- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 2 years of experience in a concierge, guest services, or client relations role, preferably within the pharmaceutical or healthcare industry.
- Strong organizational and multitasking skills with an ability to work efficiently in a fast-paced environment.
- Excellent verbal and written communication skills in English; knowledge of Arabic or other languages is a plus.
- Proficient in Microsoft Office Suite and experience with hospitality management software is advantageous.
- Strong interpersonal skills with a customer-oriented mindset and a commitment to providing exceptional service.
- Knowledge of the local area, including restaurants, attractions, and services, is highly desirable.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional development and growth within the company.
- A collaborative and inclusive work environment that values diversity and innovation.

If you are passionate about customer service and looking to make an impact in a vibrant industry, we would love to hear from you. Please submit your application, including your CV and a cover letter, to apply@emiratesrecruiter.com by 2024-09-29.

Join us in shaping the future of pharmaceuticals in Dubai!


Please inculde this job reference [31358-Assistant Concierge] in the email when you send your application.

More similar jobs:

Assistant Concierge
Assistant Concierge
Assistant Concierge
Assistant Concierge

Browse jobs in UAE by job role:

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z