Customer Account Manager
Job Reference: 27840-Customer Account Manager
Company: RecruitArab - recruiter
Industry: Healthcare
Position: Customer Account Manager
Location: Sharjah, UAE
Industry: Healthcare
Closing Date: 2024-09-10
Email: apply@emiratesrecruiter.com
We are seeking a dynamic and experienced Customer Account Manager to join our team in Sharjah. The Customer Account Manager will be responsible for managing and developing relationships with our healthcare clients in the region.
Key Responsibilities:
- Serve as the main point of contact for assigned customer accounts
- Build and maintain strong, long-lasting customer relationships
- Understand customer needs and requirements, and work to meet and exceed their expectations
- Collaborate with internal teams to ensure timely and successful delivery of products and services
- Identify new business opportunities and upsell additional products and services to existing customers
- Prepare reports on account status and present to management
- Resolve any customer issues or complaints in a timely and professional manner
- Stay up-to-date on industry trends and best practices
Requirements:
- Bachelor's degree in Business Administration or a related field
- [Number] years of experience in account management or customer service, preferably in the healthcare industry
- Strong communication and interpersonal skills
- Excellent negotiation and problem-solving abilities
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and CRM software
- Fluency in English; knowledge of Arabic is a plus
If you are a proactive and results-driven individual with a passion for customer service, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date.
Please inculde this job reference [27840-Customer Account Manager] in the email when you send your application.