Customer Success Manager Assistant

Job Reference: 25383-Customer Success Manager Assistant
Company: RecruitArab - recruiter
Industry: Transportation and Logistics
Job Title: Customer Success Manager Assistant
Location: Dubai, UAE
Industry: Transportation and Logistics
Closing Date: 2024-09-28
Email Address: apply@emiratesrecruiter.com

We are seeking a highly organized and detail-oriented Customer Success Manager Assistant to join our team in the Transportation and Logistics industry in Dubai. The ideal candidate will provide support to the Customer Success Manager in managing customer relationships and ensuring client satisfaction.

Responsibilities:
- Assist the Customer Success Manager in onboarding new clients and ensuring a smooth transition process
- Act as a point of contact for customers, addressing any inquiries or concerns in a timely and professional manner
- Monitor customer accounts and proactively reach out to ensure customer satisfaction and retention
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Assist in analyzing customer data and feedback to identify trends and opportunities for improvement
- Prepare reports and presentations for management on customer satisfaction metrics and key performance indicators

Requirements:
- Bachelor's degree in Business Administration or related field
- [X] years of experience in a customer-facing role, preferably in the Transportation and Logistics industry
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and manage multiple priorities
- Proficiency in Microsoft Office Suite and CRM software
- Excellent problem-solving skills and attention to detail

This is a fantastic opportunity for a motivated individual to gain valuable experience in customer success within the Transportation and Logistics industry. If you meet the requirements and are interested in this position, please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date.


Please inculde this job reference [25383-Customer Success Manager Assistant] in the email when you send your application.

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