Search Jobs. Quick Apply.
Get Hired with us.

Help Desk Operations Manager





Job Reference: 20105-Help Desk Operations Manager
Company: RecruitArab - recruiter
Industry: Consumer Goods
Position: Help Desk Operations Manager

Location: Dubai, UAE

Industry: Consumer Goods

Closing Date: 2024-09-29

Email Address: apply@emiratesrecruiter.com

We are seeking a highly skilled and experienced Help Desk Operations Manager to join our team in Dubai. The ideal candidate will have a strong background in managing help desk operations within the consumer goods industry and possess exceptional leadership and organizational skills.

Responsibilities:
- Oversee the day-to-day operations of the help desk team, ensuring efficient and effective resolution of customer inquiries and technical issues
- Develop and implement strategies to improve help desk performance and customer satisfaction
- Manage a team of help desk agents, providing guidance, training, and support as needed
- Monitor help desk metrics and KPIs to track performance and identify areas for improvement
- Collaborate with cross-functional teams to address complex technical issues and escalate to higher levels of support when necessary
- Stay up-to-date on industry trends and best practices in help desk operations and customer support

Requirements:
- Bachelor's degree in a related field
- [Number of years] years of experience in help desk operations, preferably in the consumer goods industry
- Proven track record of successfully managing a help desk team and improving operational efficiency
- Strong leadership and communication skills
- Ability to work under pressure and prioritize tasks effectively
- Proficiency in help desk software and CRM systems

If you meet the above requirements and are looking for a challenging and rewarding opportunity in help desk operations management, we encourage you to apply for this position. Please send your resume and cover letter to apply@emiratesrecruiter.com.


Please inculde this job reference [20105-Help Desk Operations Manager] in the email when you send your application.

More similar jobs:

Help Desk Operations Manager
Help Desk Operations Manager
Help Desk Operations Manager


Browse jobs in UAE by job role:

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

Contact Us

Email | Cookie Policy | Site Map
We list the latest available vacant jobs for various job roles in Dubai. We will list more jobs every day for "Help Desk Operations Manager" job role.