Senior Support Engineer

Job Reference: 21221-Senior Support Engineer
Company: RecruitArab - recruiter
Industry: Consumer Goods
Job Title: Senior Support Engineer

Location: Abu Dhabi, UAE

Industry: Consumer Goods

Closing Date: 2024-09-21

Email Address: apply@emiratesrecruiter.com

We are seeking a highly skilled and experienced Senior Support Engineer to join our team in Abu Dhabi. As a Senior Support Engineer, you will be responsible for providing technical support to our customers and ensuring that all technical issues are resolved in a timely and efficient manner.

Key Responsibilities:
- Provide technical support to customers via phone, email, and in-person
- Troubleshoot and resolve technical issues related to our products
- Collaborate with the engineering team to identify and resolve complex technical issues
- Develop and maintain technical documentation for our products
- Train and mentor junior support engineers
- Participate in product testing and quality assurance activities

Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field
- [Random number] years of experience in a technical support role
- Strong knowledge of consumer goods industry and products
- Proficiency in troubleshooting technical issues and providing solutions
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Knowledge of programming languages such as Java, C++, or Python is a plus

If you are a motivated and experienced Support Engineer looking to take on a new challenge in the consumer goods industry, we want to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date.


Please inculde this job reference [21221-Senior Support Engineer] in the email when you send your application.

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