Automotive Service Manager
Job Reference: 24465-Automotive service manager
Company: RecruitArab - recruiter
Industry: Consumer Goods
Position: Automotive Service Manager
Location: Dubai, UAE
Industry: Consumer Goods
Closing Date: 2024-09-14
Email Address: apply@emiratesrecruiter.com
We are seeking a highly experienced and motivated Automotive Service Manager to join our team in Dubai. The ideal candidate will have a passion for customer service, a strong background in automotive maintenance and repair, and excellent leadership skills.
Responsibilities:
- Oversee the day-to-day operations of the automotive service department, including scheduling, budgeting, and quality control
- Manage a team of technicians and service advisors, providing guidance, training, and support as needed
- Ensure all vehicles are serviced and repaired in a timely and efficient manner, meeting or exceeding customer expectations
- Maintain a high level of customer satisfaction by addressing and resolving any issues or concerns in a professional and timely manner
- Monitor and analyze key performance indicators, such as revenue, profitability, and customer retention, to identify areas for improvement
- Develop and implement strategies to increase service department revenue and profitability
- Stay up-to-date on industry trends and best practices, and implement new technologies and processes as needed
Requirements:
- Bachelor's degree in Automotive Technology, Business Administration, or a related field
- [Random number] years of experience in automotive service management
- Strong leadership and communication skills
- Excellent customer service skills
- Proven track record of increasing revenue and profitability in a service department
- Knowledge of automotive maintenance and repair procedures
- Ability to work in a fast-paced environment and handle multiple priorities
- Valid driver's license
If you are a self-motivated and results-driven individual with a passion for automotive service, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by 2024-09-14.
Please inculde this job reference [24465-Automotive service manager] in the email when you send your application.