Concierge Supervisor

Job Reference: 28634-Concierge supervisor
Company: RecruitArab - recruiter
Industry: Telecommunications
Job Title: Concierge Supervisor

Location: Dubai, UAE

Closing Date: 2024-09-27

Email Address: apply@emiratesrecruiter.com

We are seeking a highly skilled and experienced Concierge Supervisor to join our telecommunications team in Dubai. As a Concierge Supervisor, you will be responsible for overseeing the daily operations of the concierge team, ensuring exceptional customer service and satisfaction.

Key Responsibilities:
- Supervise and manage a team of concierge staff, providing guidance and support as needed
- Train new staff members on company policies, procedures, and customer service standards
- Monitor and evaluate the performance of the concierge team, providing feedback and implementing corrective actions as necessary
- Handle customer inquiries and complaints in a professional and timely manner
- Maintain a high level of knowledge about telecommunications products and services offered by the company
- Coordinate with other departments to ensure seamless communication and collaboration
- Develop and implement strategies to improve customer satisfaction and loyalty
- Stay up-to-date on industry trends and best practices in customer service and telecommunications

Requirements:
- Bachelor's degree in Business Administration or a related field
- Minimum of 3-5 years of experience in a supervisory role in the telecommunications industry
- Excellent communication and interpersonal skills
- Strong leadership abilities and a proven track record of team management
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office suite and other relevant software applications

If you meet the above requirements and are passionate about delivering exceptional customer service in the telecommunications industry, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date 2024-09-27.


Please inculde this job reference [28634-Concierge supervisor] in the email when you send your application.

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