Customer Account Manager

Job Reference: 22704-Customer account manager
Company: RecruitArab - recruiter
Industry: Telecommunications
Position: Customer Account Manager
Location: Sharjah, UAE
Industry: Telecommunications
Closing Date: 2024-09-22
Email Address: apply@emiratesrecruiter.com

We are currently seeking a dynamic and experienced Customer Account Manager to join our team in Sharjah. The ideal candidate will have a passion for building strong relationships with customers and a proven track record in account management within the telecommunications industry.

Key Responsibilities:
- Develop and maintain strong, long-lasting customer relationships
- Serve as the primary point of contact for customers, addressing any inquiries or concerns in a timely and professional manner
- Act as a liaison between customers and internal teams to ensure customer needs are met
- Identify opportunities to upsell or cross-sell products and services to existing customers
- Monitor customer accounts to ensure timely payments and resolve any billing issues
- Prepare regular reports on customer account status and performance
- Collaborate with sales and marketing teams to develop strategies for customer retention and growth

Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- [Number] years of experience in account management, preferably in the telecommunications industry
- Strong communication and interpersonal skills
- Proven ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
- Fluency in English; Arabic language skills are a plus

If you meet the above qualifications and are looking for an exciting opportunity to advance your career in telecommunications, please send your resume and cover letter to apply@emiratesrecruiter.com. We look forward to hearing from you!


Please inculde this job reference [22704-Customer account manager] in the email when you send your application.

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