Senior IT Support Engineer

Job Reference: 22978-Senior it support engineer
Company: RecruitArab - recruiter
Industry: Information Technology
Position: Senior IT Support Engineer
Location: Al Ain
Industry: Information Technology
Closing Date: 2024-09-15
Email application to: apply@emiratesrecruiter.com

Job Description:
We are seeking a highly skilled and experienced Senior IT Support Engineer to join our team in Al Ain. The ideal candidate will have a strong background in providing technical support and troubleshooting for various IT systems and networks. The Senior IT Support Engineer will be responsible for leading a team of IT support specialists and ensuring the smooth operation of all IT systems within the organization.

Key Responsibilities:
- Provide senior-level technical support and troubleshooting for IT systems, networks, and hardware.
- Lead a team of IT support specialists, providing guidance and mentorship as needed.
- Develop and implement IT support policies and procedures to ensure the efficiency and effectiveness of the team.
- Collaborate with other departments to identify and resolve IT issues and improve overall system performance.
- Manage IT projects, including system upgrades, installations, and migrations.
- Maintain accurate records of IT support activities and resolutions.
- Stay up-to-date on the latest IT trends and technologies to provide innovative solutions to complex problems.

Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- [Number of years] years of experience in IT support and troubleshooting.
- Strong knowledge of IT systems, networks, and hardware.
- Experience leading a team of IT support specialists.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Certifications in IT support and networking (e.g. CompTIA A+, Cisco CCNA) are a plus.

If you are a highly skilled IT professional looking to take the next step in your career, we encourage you to apply for the Senior IT Support Engineer position in Al Ain. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date.


Please inculde this job reference [22978-Senior it support engineer] in the email when you send your application.

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