Technology Assistant

Job Reference: 32258-Technology assistant
Company: RecruitArab - recruiter
Industry: Energy
Job Title: Technology Assistant - Energy Sector

Location: Dubai, United Arab Emirates

Position Type: Full-time

Closing Date: 2024-09-27

Email for Applications: apply@emiratesrecruiter.com

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Job Description:

We are seeking a highly motivated and skilled Technology Assistant to join our dynamic team in the energy sector based in Dubai. The ideal candidate will play a crucial role in supporting our technology initiatives, ensuring the smooth operation of our technological systems, and contributing to innovative projects that enhance our services and efficiency in the energy industry.

Key Responsibilities:

1. Technical Support:
- Provide technical assistance and support for incoming queries and issues related to hardware, software, and network systems.
- Troubleshoot and resolve technical problems promptly to minimize downtime.

2. System Maintenance:
- Assist in the maintenance and monitoring of technology systems to ensure optimal performance.
- Conduct regular updates and patches for software applications and systems.

3. Data Management:
- Support data collection, management, and analysis to aid in decision-making processes.
- Maintain accurate records of system performance and user feedback.

4. Project Assistance:
- Collaborate with project teams on technological initiatives and help implement new tools and systems.
- Assist in research and development of innovative technologies relevant to the energy sector.

5. Documentation and Reporting:
- Create and maintain documentation for systems, processes, and technical procedures.
- Generate reports on technology performance and user satisfaction for management review.

6. Training and Support:
- Provide training and support to staff on the use of technology tools and systems.
- Develop user guides and training materials to enhance user experience.

7. Compliance and Security:
- Assist in ensuring compliance with industry regulations and standards related to technology use and data security.
- Participate in security audits and implement best practices to safeguard company data.

Qualifications:

- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
- A minimum of 3 years of experience in a technology support or assistant role, preferably within the energy sector.
- Strong understanding of IT systems, software applications, and networking principles.
- Experience with data management and analysis tools.
- Proficiency in Microsoft Office Suite and other relevant software.
- Excellent problem-solving skills and ability to work under pressure.
- Strong verbal and written communication skills in English; proficiency in Arabic is a plus.

Personal Attributes:

- Detail-oriented with strong organizational skills.
- Ability to work effectively both independently and as part of a team.
- Eagerness to learn and adapt to new technologies and processes.
- A proactive approach to identifying and resolving issues.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and collaborative work environment in the heart of Dubai’s energy sector.

If you are excited about contributing to innovative technological solutions in the energy industry and meet the qualifications listed above, we encourage you to apply.

To Apply:

Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date of 2024-09-27. We look forward to hearing from you!


Please inculde this job reference [32258-Technology assistant] in the email when you send your application.

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