Training Operations Manager
Job Reference: 27456-Training operations manager
Company: RecruitArab - recruiter
Industry: Retail
Position: Training Operations Manager
Location: Dubai, UAE
Closing Date: 2024-10-02
Email Address: apply@emiratesrecruiter.com
We are seeking a highly motivated and experienced Training Operations Manager to join our retail team in Dubai. The Training Operations Manager will be responsible for overseeing all training programs and operations within the retail department, ensuring that all employees receive the necessary training and development opportunities to excel in their roles.
Key Responsibilities:
- Develop and implement training programs for retail employees, including onboarding, product knowledge, customer service, and sales techniques.
- Collaborate with department heads to identify training needs and create customized training plans for different teams.
- Manage the scheduling and logistics of training sessions, ensuring that all employees receive training in a timely manner.
- Monitor and evaluate the effectiveness of training programs, making adjustments as needed to improve outcomes.
- Maintain training records and documentation, ensuring compliance with all relevant regulations and standards.
- Manage a team of trainers and training coordinators, providing leadership and guidance to support their professional development.
- Stay current on industry trends and best practices in training and development, incorporating new ideas and technologies into training programs.
- Collaborate with HR and other departments to align training programs with overall business objectives.
Qualifications:
- Bachelor's degree in HR, Business Administration, or a related field.
- [Number] years of experience in training and development, preferably in a retail environment.
- Proven track record of designing and delivering successful training programs.
- Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
- Proficiency in Microsoft Office and learning management systems.
- Knowledge of training evaluation methods and techniques.
If you are a dynamic and forward-thinking professional with a passion for training and development, we want to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by 2024-10-02.
Please inculde this job reference [27456-Training operations manager] in the email when you send your application.