Client Operations Program Manager

Job Reference: 28474-Client Operations Program Manager
Company: RecruitArab - recruiter
Industry: Manufacturing
Position: Client Operations Program Manager
Location: Dubai, UAE
Industry: Manufacturing
Closing Date: 2024-09-26
Email Address: apply@emiratesrecruiter.com

We are seeking a highly skilled and experienced Client Operations Program Manager to join our team in Dubai. As a Client Operations Program Manager, you will be responsible for managing all aspects of client operations for our manufacturing company. This includes overseeing client relationships, ensuring the successful execution of client projects, and driving continuous improvement initiatives to enhance client satisfaction.

Key Responsibilities:
- Manage all aspects of client operations, including client onboarding, project execution, and ongoing client support.
- Develop and maintain strong relationships with key clients, acting as the primary point of contact for all client-related matters.
- Collaborate with cross-functional teams to ensure the successful delivery of client projects on time and within budget.
- Monitor and analyze key performance indicators to identify opportunities for improvement and drive operational excellence.
- Lead the development and implementation of client satisfaction strategies to enhance overall client experience.
- Identify and mitigate risks that may impact client operations and proactively address any issues that arise.
- Provide regular updates and reports to senior management on the status of client operations and key performance metrics.

Requirements:
- Bachelor's degree in Business Administration, Engineering, or a related field.
- [Number] years of experience in client operations management in the manufacturing industry.
- Proven track record of successfully managing client relationships and delivering projects on time and within budget.
- Strong leadership skills with the ability to motivate and inspire cross-functional teams.
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and stakeholders at all levels.
- Analytical mindset with the ability to analyze data and identify trends to drive continuous improvement.
- Proficiency in project management tools and software.

If you are a dynamic and results-driven professional with a passion for client operations in the manufacturing industry, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by 2024-09-26.


Please inculde this job reference [28474-Client Operations Program Manager] in the email when you send your application.

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