Customer Service Assistant

Job Reference: 25222-Customer Service Assistant
Company: RecruitArab - recruiter
Industry: Manufacturing
Job Title: Customer Service Assistant

Location: Abu Dhabi, UAE

Closing Date: 2024-09-12

Email Address: apply@emiratesrecruiter.com

We are looking for a Customer Service Assistant to join our team in the manufacturing industry in Abu Dhabi. The ideal candidate will be responsible for providing excellent customer service to our clients and assisting with various administrative tasks to ensure the smooth operation of the customer service department.

Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person in a timely and professional manner
- Process customer orders and provide order status updates
- Coordinate with production and logistics teams to ensure timely delivery of products
- Assist with resolving customer complaints and issues
- Maintain accurate customer records and update databases as needed
- Prepare reports and data analysis related to customer service activities
- Assist with other administrative tasks as assigned

Requirements:
- High school diploma or equivalent
- Proven experience in a customer service role
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Proficiency in Microsoft Office applications
- Ability to work well under pressure and in a fast-paced environment

Preferred Qualifications:
- Bachelor's degree in Business Administration or a related field
- Experience in the manufacturing industry
- Knowledge of ERP systems

This is a full-time position based in Abu Dhabi. The salary range and benefits will be commensurate with experience.

To apply, please send your resume and cover letter to apply@emiratesrecruiter.com. Please include "Customer Service Assistant - Abu Dhabi" in the subject line of your email. Only shortlisted candidates will be contacted for an interview.

Thank you for your interest in joining our team!


Please inculde this job reference [25222-Customer Service Assistant] in the email when you send your application.

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