Franchise Operations Manager

Job Reference: 30860-Franchise Operations Manager
Company: RecruitArab - recruiter
Industry: Consumer Goods
Job Title: Franchise Operations Manager

Location: Dubai, UAE

Job Type: Full-time

Closing Date: 2024-09-08

Email for Applications: apply@emiratesrecruiter.com

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Job Description:

We are seeking a dynamic and results-driven Franchise Operations Manager to join our team in Dubai, specializing in the Consumer Goods sector. The successful candidate will play a pivotal role in managing and optimizing our franchise operations, ensuring brand consistency and operational excellence across all franchise locations. This position requires a strategic thinker with strong leadership skills and a passion for driving growth in a fast-paced environment.

Key Responsibilities:

- Franchise Development: Collaborate with senior management to identify and recruit potential franchise partners. Assist in the development of franchise agreements and onboarding processes to ensure smooth transitions for new franchises.

- Operational Oversight: Monitor and evaluate franchise operations to ensure compliance with company standards, policies, and procedures. Conduct regular site visits to provide support and guidance to franchise partners.

- Training and Support: Design and implement comprehensive training programs for new franchisees and their staff. Provide ongoing support to ensure franchise partners are equipped with the necessary knowledge and tools to operate successfully.

- Performance Management: Analyze franchise performance metrics and identify areas for improvement. Develop and implement action plans to enhance operational efficiency and profitability for each franchise location.

- Brand Management: Ensure all franchise outlets maintain brand standards in terms of marketing, merchandising, and customer service. Work closely with the marketing team to provide franchisees with the necessary promotional materials and strategies.

- Relationship Building: Foster strong relationships with franchise partners to encourage open communication and collaboration. Address any concerns or challenges they may face and provide effective solutions.

- Market Analysis: Stay informed about industry trends, competitor activities, and market challenges. Use this information to make data-driven decisions and recommendations to enhance franchise performance.

- Reporting: Prepare and present regular reports on franchise performance to senior management, highlighting achievements, challenges, and opportunities for growth.

Qualifications:

- Bachelor's degree in Business Administration, Operations Management, or a related field.
- A minimum of 5 years of experience in franchise operations or a similar role within the Consumer Goods sector.
- Proven track record in managing multi-unit operations, preferably in a franchise environment.
- Strong understanding of franchise laws and regulations in the UAE.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze complex data and develop strategic plans.
- Proficiency in Microsoft Office Suite and franchise management software.
- Willingness to travel within the UAE and occasionally internationally.

What We Offer:

- Competitive salary and performance-based bonuses.
- Comprehensive health insurance and other employee benefits.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.

If you are a proactive and passionate individual with a strong background in franchise operations, we invite you to apply for this exciting opportunity to contribute to our growing brand in the Consumer Goods sector.

To apply, please send your CV and a cover letter to: apply@emiratesrecruiter.com.

We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for your interest in joining our team!


Please inculde this job reference [30860-Franchise Operations Manager] in the email when you send your application.

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