Hotel Receptionist

Job Reference: 28630-Hotel Receptionist
Company: RecruitArab - recruiter
Industry: Telecommunications
Job Title: Hotel Receptionist

Location: Ras Al Khaimah, UAE

Job Type: Full-time

Closing Date: 2024-09-30

Email Application to: apply@emiratesrecruiter.com

We are seeking a friendly and professional Hotel Receptionist to join our team in Ras Al Khaimah. As the first point of contact for our guests, the ideal candidate will have excellent communication skills, a warm demeanor, and a passion for providing exceptional customer service.

Responsibilities:
- Greet guests upon arrival and assist with check-in/check-out processes
- Handle reservations, cancellations, and inquiries in a timely and efficient manner
- Answer phone calls and respond to emails in a professional manner
- Provide guests with information about hotel facilities, services, and local attractions
- Process payments and maintain accurate records of transactions
- Address guest complaints and ensure prompt resolution
- Maintain a neat and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience

Requirements:
- Previous experience in a customer service role, preferably in a hotel setting (at least 1-3 years of experience)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office and hotel management software
- Ability to work well under pressure and in a fast-paced environment
- Fluency in English (knowledge of Arabic is a plus)

This is a fantastic opportunity for someone looking to further their career in the hospitality industry. If you are a team player with a positive attitude and a willingness to go above and beyond for our guests, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date.


Please inculde this job reference [28630-Hotel Receptionist] in the email when you send your application.

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