Inside Sales Operations Manager

Job Reference: 31275-Inside Sales Operations Manager
Company: RecruitArab - recruiter
Industry: Transportation and Logistics
Job Title: Inside Sales Operations Manager
Location: Sharjah, UAE
Industry: Transportation and Logistics
Closing Date: 2024-09-22
Application Email: apply@emiratesrecruiter.com

Job Summary:

We are seeking a dynamic and results-driven Inside Sales Operations Manager to join our growing team in Sharjah, UAE. The ideal candidate will play a pivotal role in optimizing our inside sales processes, driving sales performance, and enhancing customer engagement within the transportation and logistics sector. This position requires a strategic thinker with a strong background in sales operations, excellent leadership skills, and a passion for delivering exceptional customer service.

Key Responsibilities:

- Sales Strategy Development: Collaborate with senior management to develop and implement effective sales strategies that align with the company’s goals and objectives in the transportation and logistics market.

- Team Leadership: Lead and manage the inside sales team, providing coaching, training, and performance evaluations to enhance team productivity and morale.

- Process Optimization: Analyze and improve sales processes, workflows, and systems to ensure efficiency and effectiveness in lead generation, qualification, and conversion.

- Data Analysis and Reporting: Utilize CRM tools and sales analytics to track performance metrics, generate reports, and provide actionable insights to enhance sales strategies and decision-making.

- Customer Relationship Management: Foster strong relationships with key clients and stakeholders, ensuring high levels of customer satisfaction and retention.

- Cross-Department Collaboration: Work closely with marketing, logistics, and operations teams to ensure seamless communication and alignment on sales initiatives and customer requirements.

- Sales Training and Development: Develop and implement training programs to equip the sales team with the necessary skills and knowledge to excel in their roles and stay updated on industry trends.

- Market Research: Conduct market analysis to identify potential opportunities, threats, and competitive positioning within the transportation and logistics sector.

- Budget Management: Assist in the preparation and management of the sales operations budget, ensuring cost-effective strategies are in place to maximize return on investment.

Qualifications:

- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- A minimum of 5 years of experience in sales operations, preferably within the transportation and logistics industry.
- Proven track record of leading sales teams and driving sales performance.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
- Proficiency in CRM software and Microsoft Office Suite; experience with [insert specific software if applicable] is a plus.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.

What We Offer:

- Competitive salary and performance-based bonuses.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
- Comprehensive benefits package.

If you are a motivated leader with a passion for sales operations and a desire to make an impact in the transportation and logistics industry, we invite you to apply for this exciting opportunity.

To apply, please send your resume and cover letter to apply@emiratesrecruiter.com by 2024-09-22.


Please inculde this job reference [31275-Inside Sales Operations Manager] in the email when you send your application.

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