Relationship Operations Program Manager

Job Reference: 20673-Relationship Operations Program Manager
Company: RecruitArab - recruiter
Industry: Consumer Goods
Job Title: Relationship Operations Program Manager

Location: Dubai, UAE

Industry: Consumer Goods

Closing Date: 2024-09-28

Email Application to: apply@emiratesrecruiter.com

We are seeking a highly skilled and experienced Relationship Operations Program Manager to join our team in Dubai. The ideal candidate will have a solid background in consumer goods and a proven track record of managing relationship operations programs effectively.

Responsibilities:
- Develop and implement relationship operations strategies to drive customer satisfaction and loyalty.
- Manage a team of relationship operations specialists to ensure smooth operations and excellent customer service.
- Collaborate with cross-functional teams to identify and implement process improvements to enhance customer experience.
- Analyze data and metrics to track program performance and make data-driven decisions.
- Lead the development and execution of customer engagement initiatives to increase customer retention and lifetime value.
- Ensure compliance with company policies and industry regulations.
- Build strong relationships with key stakeholders to drive program success.
- Monitor industry trends and competitor activities to identify opportunities for growth and innovation.

Requirements:
- Bachelor's degree in Business Administration or a related field.
- [X] years of experience in relationship operations management in the consumer goods industry.
- Strong leadership and communication skills.
- Proven ability to manage complex programs and drive results.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a fast-paced and dynamic environment.
- Knowledge of CRM systems and customer experience best practices.

If you are a strategic thinker with a passion for customer success and a drive for continuous improvement, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date.


Please inculde this job reference [20673-Relationship Operations Program Manager] in the email when you send your application.

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