Senior Workforce Specialist

Job Reference: 24367-Senior Workforce Specialist
Company: RecruitArab - recruiter
Industry: Telecommunications
Position: Senior Workforce Specialist
Location: Sharjah, UAE
Industry: Telecommunications
Closing Date: 2024-09-30
Email Address: apply@emiratesrecruiter.com

We are seeking a highly skilled and experienced Senior Workforce Specialist to join our team in Sharjah within the telecommunications industry. The ideal candidate will have a strong background in workforce planning, forecasting, and scheduling, as well as a deep understanding of telecommunication operations.

Responsibilities:
- Develop and implement workforce planning strategies to ensure optimal staffing levels and resource allocation
- Analyze historical data and trends to forecast future workforce requirements
- Create and maintain accurate staffing schedules based on projected call volume and employee availability
- Monitor and adjust schedules in real-time to address staffing shortages or surpluses
- Collaborate with HR and recruitment teams to ensure timely hiring and onboarding of new employees
- Conduct regular performance evaluations to assess workforce productivity and efficiency
- Identify opportunities for process improvement and efficiency gains within the workforce management function
- Generate regular reports and metrics to track key performance indicators and provide insights to management

Requirements:
- Bachelor's degree in Business Administration, Human Resources, or a related field
- [X] years of experience in workforce planning, forecasting, and scheduling within the telecommunications industry
- Strong analytical skills and proficiency in workforce management software
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet tight deadlines
- Proven track record of driving operational efficiencies and cost savings
- Knowledge of labor laws and regulations in the UAE

If you meet the above requirements and are looking for an exciting opportunity to advance your career in telecommunications, please submit your resume and cover letter to apply@emiratesrecruiter.com. We look forward to hearing from you.


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