Air Freight Agent

Job Reference: 30616-Air freight agent
Company: RecruitArab - recruiter
Industry: Retail
Job Title: Air Freight Agent

Location: Abu Dhabi, United Arab Emirates

Job Type: Full-Time

Industry: Retail

Closing Date: 2024-09-07

Application Email: apply@emiratesrecruiter.com

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Job Description:

We are seeking a motivated and detail-oriented Air Freight Agent to join our dynamic team in Abu Dhabi. This position plays a crucial role in ensuring the efficient and timely transportation of goods via air freight within the retail sector. The ideal candidate will have a strong understanding of air freight operations, excellent communication skills, and a commitment to providing outstanding customer service.

Key Responsibilities:

- Coordination and Management:
- Manage the end-to-end air freight process, including booking shipments, coordinating with airlines, and ensuring timely departures and arrivals of goods.
- Liaise with internal teams, including logistics, sales, and customer service, to ensure seamless operations and address any issues that may arise.

- Documentation and Compliance:
- Prepare and manage all necessary shipping documents, including air waybills, customs declarations, and commercial invoices.
- Ensure compliance with local and international regulations, as well as company policies regarding the transportation of goods.

- Customer Service:
- Provide exceptional customer service by responding promptly to inquiries, providing shipment status updates, and resolving any issues that may arise during the shipping process.
- Build and maintain strong relationships with clients, suppliers, and carriers to enhance service delivery.

- Monitoring and Reporting:
- Track and monitor shipments to ensure timely delivery and resolve any delays or discrepancies.
- Prepare regular reports on air freight operations, including performance metrics and any areas for improvement.

- Cost Management:
- Assist in negotiating rates with airlines and freight forwarders to ensure cost-effective transportation solutions.
- Monitor freight costs and identify opportunities for cost savings while maintaining service quality.

Qualifications:

- Bachelor’s degree in logistics, supply chain management, business administration, or a related field is preferred.
- A minimum of 2 to 5 years of experience in air freight or logistics, preferably within the retail sector.
- Strong understanding of air freight operations, customs regulations, and documentation processes.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Proficient in using logistics software and Microsoft Office Suite (Excel, Word, Outlook).
- Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.

What We Offer:

- Competitive salary and benefits package.
- Opportunity for professional growth and development within a leading retail organization.
- A dynamic and supportive work environment.

If you are passionate about air freight operations and are looking to contribute to a thriving retail business in Abu Dhabi, we would love to hear from you.

Please submit your CV and a cover letter detailing your relevant experience to apply@emiratesrecruiter.com by 2024-09-07.

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Note: Only shortlisted candidates will be contacted for an interview. Thank you for your interest in joining our team!


Please inculde this job reference [30616-Air freight agent] in the email when you send your application.

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