Hotel Receptionist

Job Reference: 28524-Hotel receptionist
Company: RecruitArab - recruiter
Industry: Retail
Job Title: Hotel Receptionist

Location: Ras Al Khaimah, UAE

Position Type: Full-time

Closing Date: 2024-09-14

Email Address: apply@emiratesrecruiter.com

We are currently seeking a skilled and friendly Hotel Receptionist to join our team in Ras Al Khaimah. The ideal candidate will have a passion for providing exceptional customer service and ensuring all guests have a memorable experience during their stay.

Key Responsibilities:
- Greet and welcome guests upon arrival at the hotel
- Check guests in and out of their rooms efficiently and accurately
- Assist guests with any inquiries or requests they may have during their stay
- Handle reservations and booking inquiries over the phone and in person
- Process payments and maintain accurate records of guest accounts
- Coordinate with other hotel staff to ensure all guest needs are met
- Maintain a clean and organized front desk area
- Provide information to guests about hotel amenities, local attractions, and dining options
- Handle any guest complaints or issues in a professional and timely manner

Requirements:
- Previous experience working in a hotel reception or customer service role
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Knowledge of hotel booking systems and basic computer skills
- Fluent in English; knowledge of additional languages is a plus
- Ability to work flexible hours, including nights, weekends, and holidays

Preferred Qualifications:
- Bachelor's degree in Hospitality Management or a related field
- 2-5 years of experience working in a hotel reception role

If you are passionate about delivering exceptional customer service and have the skills and experience needed for this position, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date. Thank you for considering this exciting opportunity to join our team in Ras Al Khaimah.


Please inculde this job reference [28524-Hotel receptionist] in the email when you send your application.

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