Hotel Receptionist
Job Reference: 29030-Hotel receptionist
Company: RecruitArab - recruiter
Industry: Energy
Job Title: Hotel Receptionist
Location: Ras Al Khaimah, Energy
Closing Date: 2024-09-23
Email Address: apply@emiratesrecruiter.com
We are seeking a professional and courteous Hotel Receptionist to join our team in Ras Al Khaimah, Energy. The ideal candidate will have exceptional customer service skills and a friendly demeanor to provide a warm welcome to our guests.
Responsibilities:
- Greet guests upon arrival and assist with check-in and check-out processes
- Answer phone calls and emails promptly and professionally
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a timely and efficient manner
- Process payments and maintain guest accounts
- Maintain cleanliness and organization at the front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
- Keep records of room availability and guest reservations
- Assist with administrative tasks as needed
Requirements:
- Previous experience in a customer service role, preferably in a hotel setting
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office and hotel management software
- Ability to work well under pressure and in a fast-paced environment
- Flexibility to work various shifts, including weekends and holidays
- High school diploma or equivalent; additional certification in hospitality is a plus
If you are a proactive and detail-oriented individual with a passion for hospitality, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date 2024-09-23.
Please inculde this job reference [29030-Hotel receptionist] in the email when you send your application.