Service Operations Manager

Job Reference: 29769-Service operations manager
Company: RecruitArab - recruiter
Industry: Real Estate
Job Title: Service Operations Manager

Location: Ajman, UAE

Closing Date: 2024-09-18

Email Application to: apply@emiratesrecruiter.com

We are seeking a highly skilled and experienced Service Operations Manager to join our Real Estate team in Ajman. The ideal candidate will be responsible for overseeing the day-to-day operations of our service department, ensuring high levels of customer satisfaction and operational efficiency.

Key Responsibilities:
- Manage and supervise a team of service technicians and operations staff
- Develop and implement service strategies to meet company objectives
- Monitor service performance metrics and KPIs to ensure targets are met
- Handle customer escalations and resolve any service-related issues in a timely manner
- Collaborate with other departments to streamline processes and improve service delivery
- Conduct regular performance reviews and provide feedback to team members
- Develop and implement training programs for service staff to enhance their skills
- Ensure compliance with health and safety regulations in all service operations

Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years of experience in a similar role within the Real Estate industry
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven track record of driving operational excellence and continuous improvement
- Knowledge of Real Estate service operations and industry trends
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and service management software

If you are a dynamic and results-driven individual with a passion for delivering exceptional service, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date.


Please inculde this job reference [29769-Service operations manager] in the email when you send your application.

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