Customer Success Manager

Job Reference: 28459-Customer Success Manager
Company: RecruitArab - recruiter
Industry: Manufacturing
Job Title: Customer Success Manager - Manufacturing

Location: Abu Dhabi

Closing Date: 2024-09-06

Email Address: apply@emiratesrecruiter.com

We are looking for a dynamic and results-driven Customer Success Manager to join our team in Abu Dhabi. As a Customer Success Manager in the manufacturing industry, you will be responsible for building and maintaining strong relationships with our valuable clients, ensuring their satisfaction with our products and services.

Key Responsibilities:
- Serve as the primary point of contact for customers, addressing their inquiries and concerns in a timely and professional manner
- Develop and implement customer success strategies to drive adoption, retention, and growth
- Conduct regular check-ins with customers to assess their satisfaction and identify areas for improvement
- Collaborate with cross-functional teams to ensure customer needs are met and issues are resolved effectively
- Provide product training and support to customers to maximize their utilization of our products
- Analyze customer data and feedback to identify trends and opportunities for enhancement
- Prepare and deliver regular reports on customer success metrics and key performance indicators

Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field
- [Number] years of experience in customer success, account management, or a similar role in the manufacturing industry
- Strong interpersonal and communication skills
- Proven track record of building and maintaining client relationships
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in CRM software and Microsoft Office suite

If you are a customer-focused individual with a passion for delivering exceptional service, we want to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com by the closing date. Thank you for your interest in joining our team.


Please inculde this job reference [28459-Customer Success Manager] in the email when you send your application.

More similar jobs:

Customer Success Manager
Customer Success Manager Assistant
Customer Success Manager Assistant
Senior Customer Success Manager
Customer Success Manager
Senior Customer Success Manager
Customer Success Manager

Browse jobs in UAE by job role:

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z