Assistant Manager

Job Reference: 31822-Assistant manager
Company: RecruitArab - recruiter
Industry: Telecommunications
Job Title: Assistant Manager - Telecommunications

Location: Dubai, UAE

Job Description:

We are seeking a dynamic and results-oriented Assistant Manager to join our team in the telecommunications sector in Dubai. The ideal candidate will play a pivotal role in supporting the management team, driving operational efficiencies, and enhancing customer satisfaction. This position requires a blend of technical knowledge, leadership skills, and a strong understanding of the telecommunications industry.

Key Responsibilities:

- Operational Support: Assist the Manager in overseeing daily operations of the telecommunications department, ensuring compliance with company policies and procedures.

- Team Leadership: Supervise and mentor a team of telecommunications specialists, providing guidance and support to ensure high levels of performance and morale.

- Project Management: Coordinate and manage various telecommunications projects from inception to completion, ensuring timely delivery and adherence to budget constraints.

- Customer Relations: Foster strong relationships with clients and stakeholders, addressing inquiries and resolving issues to enhance customer satisfaction.

- Performance Analysis: Monitor and analyze key performance indicators (KPIs) to identify trends and areas for improvement, preparing reports for management review.

- Strategic Planning: Assist in the development and implementation of strategic plans to improve service delivery and operational efficiency.

- Compliance and Quality Assurance: Ensure that all telecommunications services comply with local regulations and industry standards, conducting regular quality assurance assessments.

- Training and Development: Identify training needs within the team and assist in the development of training programs to enhance skills and knowledge.

Qualifications:

- Education: Bachelor’s degree in Telecommunications, Business Administration, or a related field. Master’s degree or relevant certifications is a plus.

- Experience: Minimum of 3 to 7 years of experience in the telecommunications industry, with a proven track record in a supervisory or management role.

- Technical Skills: Strong understanding of telecommunications systems, technologies, and industry trends.

- Leadership Skills: Exceptional leadership and team management abilities, with a focus on achieving results through collaboration.

- Analytical Skills: Proficient in data analysis and performance metrics, with the ability to make data-driven decisions.

- Communication Skills: Excellent verbal and written communication skills in English; proficiency in Arabic is an advantage.

- Problem-Solving Skills: Strong critical thinking and problem-solving abilities, with a proactive approach to identifying and addressing challenges.

- Adaptability: Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
- The chance to contribute to innovative telecommunications solutions in a rapidly evolving industry.

Application Process:

If you are passionate about telecommunications and possess the required skills and experience, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your qualifications and experience to apply@emiratesrecruiter.com.

Closing Date: 2024-09-17

We look forward to your application and hope to welcome you to our team in Dubai!


Please inculde this job reference [31822-Assistant manager] in the email when you send your application.

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