Service Operations Program Manager

Job Reference: 28753-Service Operations Program Manager
Company: RecruitArab - recruiter
Industry: Consumer Goods
Job Title: Service Operations Program Manager

Location: Abu Dhabi

Industry: Consumer Goods

Closing Date: 2024-09-19

Email Address: apply@emiratesrecruiter.com

We are seeking a highly skilled and experienced Service Operations Program Manager to join our team in Abu Dhabi. The successful candidate will be responsible for overseeing and managing the service operations program for our consumer goods company.

Key Responsibilities:
- Develop and implement service operations strategies to improve efficiency and customer satisfaction
- Manage a team of service operations specialists and technicians
- Coordinate with various departments to ensure smooth operations and timely delivery of services
- Monitor and analyze service performance metrics to identify areas for improvement
- Develop and implement training programs for service operations staff
- Ensure compliance with company policies and regulations
- Handle customer inquiries and complaints in a timely and professional manner
- Collaborate with other departments to develop and implement new service offerings

Requirements:
- Bachelor's degree in business administration or a related field
- At least 5-8 years of experience in service operations management
- Strong leadership and communication skills
- Excellent problem-solving abilities
- Ability to work under pressure and meet tight deadlines
- Knowledge of consumer goods industry trends and best practices

If you meet the above requirements and are looking to take the next step in your career, we would love to hear from you. Please send your resume and cover letter to apply@emiratesrecruiter.com.


Please inculde this job reference [28753-Service Operations Program Manager] in the email when you send your application.

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